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FAQ: Viewing PDF files

Should I use local fonts when viewing a PDF file?

If you want to see how a PDF file will look on other people's computers and your version of Acrobat has a "use local fonts" option, turn that option off. That will force Acrobat to use the embedded fonts in the PDF file, and to warn you if some fonts are not embedded.

Why are there white lines across a PDF file on screen?

This is a display bug in Acrobat which does not affect printing. Acrobat has trouble displaying scanned images in PDF files, and often inserts white lines or stretches small stripes of an image vertically. These display artifacts change at different zoom levels, and do not print because they are not actually in the PDF file.

Why is the PDF file printing at a different size than I expected?

There is an printing option in Acrobat called "fit to page" which can shrink or expand a PDF file in unexpected ways. If you have a letter-sized PDF file printing to letter-sized paper, the "fit to page" option may print the PDF file a little smaller because it is adding margins around the outside edge to make sure the entire PDF file appears on the printout. A PDF file which has been cropped to a smaller page size will print much larger if the "fit to page" option is turned on, because Acrobat is trying to fill the page.

How else can I try to fix printing problems?

Try one of the following:

  1. Select "print as image" in the print options.

  2. Restart your computer, and turn your printer off for a full minute, then back on. Then, as the first thing you do after the computer starts up, print a single page from the PDF file that wasn't printing correctly. If that works, there may be a memory problem with either your computer or your printer.

  3. Try using a different printer driver. In your printer setup, you should be able to choose among at least a couple of different printer drivers. One of them may work better.

You can also read this page by Adobe:

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