FAQ: Cascadilla Press web site
Is your web site searchable?
In early 2004, we are adding a Google-powered search form to every page. This simple form searches the Cascadilla Press web site, returning results through Google.
Does your web site use cookies?
Our web site uses cookies only for the shopping cart system in order to keep track of what items you have in your cart. You can use everything on our site except the shopping cart with cookies turned off.
Is your web site secure?
Yes. Our shopping cart system is fully secure, and we also protect our customers' credit card information after we receive it.
Many sites store their customers' credit cart information on the Internet, where it is vulnerable to hackers. So while your information may be protected while it is being sent to the web site, it is not fully protected afterwards. This later stage is where major security problems occur, because it is easier to break into a large database and steal thousands of credit cards than to intercept individual orders and steal one credit card at a time. Every case of credit cards stolen from a web site that you hear about in the news is from people breaking into a company's database. We do not store our customers' credit card information on the Internet.
Why don't you have more graphics?
That's a deliberate design choice. Many of our customers are overseas or on slow connections, and graphics can take a long time to load. We also want our site to be usable by screen readers for the visually impaired. So we do not use any animations, we use very few graphics and tables, and we do not use frames. This all results in pages which load faster.
The shopping cart system requires graphics, but the rest of our site is usable with graphics turned off.
How should I make a suggestion regarding your web site?
Please send e-mail to webmaster@cascadilla.com. We want our web site to be easy to use and we want it to contain the information you're looking for. Even if something will take a long time to implement, we still keep track of what features our customers are asking for so we can decide what features to add next.
